RigStream
These articles provide answers to the most commonly asked questions and workflows for RigSteram. If you have other questions, please email us at support@ubiterra.com.
Last updated on 22 Oct, 2025
Setting up a RigStream Configuration
This article describes how to create a new RigStream Configuration to a WITSML data provider or Survey QC company
Setting up RigStream on the Active Well
This article details how to setup RigStream on the Active Well in the Viewer.
Adding a GR Tool Setback to a RigStream Log
This article explains how to add a GR Tool Setback to an existing RigStream Log
Troubleshooting RigStream
The page below details common RigStream issues and how to troubleshoot them
Common RigStream Error Messages
Below is a list of common Error/Warning Messages associated with RigStream, their explanation, and how to fix them
RigStream: Sudden Wellbore TVD Shift
This article discusses the steps to take when your Wellbore has suddenly shifted up/down in TVD while using RigStream
Ignoring a bad survey station while using RigStream
This article details how to ignore a bad survey station that has been brought into your project from a RigStream update
Tool Changes with RigStream
When a new GR tool is sent downhole with a different tool offset or requires a different GR scaling, you will need to create a "New Log" in the Well's RigStream settings and use the "New Log" as your “active” WITSML log. You will need to apply an End Time Filter to the "Original Log" and a Start Time Filter to the "New Log". Now you can apply the appropriate tool-setback or log scaling to each log set. This process ensures the interpretation’s integrity is maintained while dealing with the new setback distance or scaling.
How to add a sidetrack when receiving data from RigStream
This article describes how add a new RigStream log when sidetracking a Well
Adding Additional Log Curves from WITSML to RigStream
This article details how to add Log Curves from WITSML in RigStream
Setting up RigStream 2.0
This article walks through the process of Connecting to a Well WITSML feed using RigStream 2.0