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RigStream

These articles provide answers to the most commonly asked questions and workflows for RigSteram. If you have other questions, please email us at support@ubiterra.com.

Last updated on 22 Oct, 2025

Articles

Setting up a RigStream Configuration

This article describes how to create a new RigStream Configuration to a WITSML data provider or Survey QC company

Setting up RigStream on the Active Well

This article details how to setup RigStream on the Active Well in the Viewer.

Adding a GR Tool Setback to a RigStream Log

This article explains how to add a GR Tool Setback to an existing RigStream Log

Troubleshooting RigStream

The page below details common RigStream issues and how to troubleshoot them

Common RigStream Error Messages

Below is a list of common Error/Warning Messages associated with RigStream, their explanation, and how to fix them

RigStream: Sudden Wellbore TVD Shift

This article discusses the steps to take when your Wellbore has suddenly shifted up/down in TVD while using RigStream

Ignoring a bad survey station while using RigStream

This article details how to ignore a bad survey station that has been brought into your project from a RigStream update

Tool Changes with RigStream

When a new GR tool is sent downhole with a different tool offset or requires a different GR scaling, you will need to create a "New Log" in the Well's RigStream settings and use the "New Log" as your “active” WITSML log. You will need to apply an End Time Filter to the "Original Log" and a Start Time Filter to the "New Log". Now you can apply the appropriate tool-setback or log scaling to each log set. This process ensures the interpretation’s integrity is maintained while dealing with the new setback distance or scaling.

How to add a sidetrack when receiving data from RigStream

This article describes how add a new RigStream log when sidetracking a Well

Adding Additional Log Curves from WITSML to RigStream

This article details how to add Log Curves from WITSML in RigStream

Setting up RigStream 2.0

This article walks through the process of Connecting to a Well WITSML feed using RigStream 2.0

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